GBG Nutrition ("GBG Nutrition," "we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, communicate with us, or use our services.
By using our website or services, you consent to the practices described in this Privacy Policy.
1. Information We Collect
We may collect personal information directly from you, automatically through our website, or from healthcare providers, insurance companies, and other authorized sources.
Personal Information
Information you voluntarily provide may include:
- Name
- Email address
- Phone number
- Mailing address
- Date of birth
- Emergency contact information
- Insurance information
- Payment information
- Appointment requests
- Information submitted through website forms
Health Information
When receiving nutrition services, we may collect information such as:
- Medical history
- Diagnoses
- Laboratory values
- Medications and supplements
- Dietary information
- Weight and body composition data
- Nutrition assessments
- Treatment plans
- Progress notes
- Information provided by healthcare providers
Website Usage Information
We may automatically collect:
- IP address
- Browser type
- Device information
- Pages visited
- Website activity
- Cookies and analytics data
2. How We Use Your Information
We may use your information to:
Provide Services
- Schedule appointments
- Deliver nutrition counseling
- Create personalized nutrition plans
- Document care
- Communicate regarding services
Healthcare Operations
- Maintain health records
- Improve service quality
- Conduct administrative activities
- Train staff and contractors
- Manage business operations
Insurance and Billing
- Verify insurance eligibility
- Obtain authorizations
- Submit claims
- Process payments
- Collect outstanding balances
Website Operations
- Improve website functionality
- Respond to inquiries
- Provide educational resources
- Analyze website performance
Legal and Regulatory Requirements
- Comply with applicable laws
- Respond to lawful requests
- Protect rights and safety
3. How We Share Information
GBG Nutrition does not sell personal information.
We may share information as necessary to provide services and operate our business.
Insurance Companies and Health Plans
Information may be shared to:
- Verify eligibility and benefits
- Obtain prior authorizations
- Submit claims
- Receive reimbursement
- Resolve claim disputes
Healthcare Providers
We may share information with healthcare professionals involved in your care, including:
- Primary Care Providers
- Endocrinologists
- Bariatric Surgeons
- OB/GYNs
- Pediatricians
- Lactation Consultants
- Behavioral Health Providers
- Hospitals and Clinics
- Other authorized healthcare professionals
This information sharing may occur for treatment coordination, continuity of care, and improving health outcomes.
Third-Party Service Providers
We may use third-party companies and platforms to assist with:
- Electronic Health Records (EHR)
- Telehealth services
- Appointment scheduling
- Secure messaging
- Payment processing
- Insurance claim submission
- Practice management
- Data storage
- Website hosting
- Analytics services
These providers may have access to information only as necessary to perform services on our behalf and are expected to maintain appropriate confidentiality and security safeguards.
4. HIPAA and Protected Health Information
When acting as a healthcare provider, GBG Nutrition may collect and maintain Protected Health Information (PHI).
Use and disclosure of PHI are governed by applicable healthcare privacy laws, including the Health Insurance Portability and Accountability Act (HIPAA), when applicable.
Clients receiving healthcare services may receive additional privacy notices describing their rights regarding PHI.
5. Cookies and Analytics
Our website may use:
- Cookies
- Pixels
- Analytics tools
- Website performance tracking technologies
These technologies help us:
- Improve user experience
- Understand website usage
- Measure marketing effectiveness
- Enhance website functionality
You may adjust browser settings to manage cookie preferences.
6. Data Security
GBG Nutrition takes reasonable administrative, technical, and physical measures to protect personal information from:
- Unauthorized access
- Disclosure
- Alteration
- Loss
- Misuse
Despite our efforts, no internet transmission or electronic storage system can guarantee absolute security.
7. Data Retention
We retain information for as long as necessary to:
- Provide services
- Maintain records
- Meet legal obligations
- Comply with healthcare regulations
- Resolve disputes
- Enforce agreements
Retention periods may vary depending on applicable federal and state requirements.
8. Your Privacy Rights
Depending on your location and applicable law, you may have rights to:
- Access your information
- Request corrections
- Request restrictions on certain uses
- Request copies of information
- Withdraw certain consents
- Request deletion of certain information where legally permitted
Requests may be subject to identity verification and legal limitations.
9. Children's Privacy
GBG Nutrition may provide nutrition services to minors with appropriate parent or legal guardian involvement and consent.
Our website is not intended to knowingly collect personal information directly from children without parental authorization.
Parents or guardians should contact us if they believe a child has provided personal information without consent.
10. Third-Party Websites
Our website may contain links to external websites.
GBG Nutrition is not responsible for the privacy practices, content, or policies of third-party websites.
Users are encouraged to review the privacy policies of any external websites they visit.
11. Marketing Communications
If you subscribe to newsletters, educational materials, promotions, or other communications, we may send information regarding:
- Nutrition services
- Educational resources
- Practice updates
- Wellness information
- Special events
You may unsubscribe from marketing communications at any time using the instructions included in the communication or by contacting us.
12. Changes to This Privacy Policy
GBG Nutrition may update this Privacy Policy from time to time.
Changes become effective when posted on this website.
Continued use of our website or services following updates constitutes acceptance of the revised Privacy Policy.
13. Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact:
GBG Nutrition
Email: health@gbgnutrition.com
Phone: 727 271 8536
Website: www.gbgnutrition.com
Notice Regarding Healthcare Services
If you become a client of GBG Nutrition, additional healthcare privacy notices, consent forms, and practice policies may apply and will be provided as required by applicable law.
Your privacy is important to us, and we are committed to protecting your personal and health information while providing high-quality nutrition care.